Returns & Exchanges at Thrive Causemetics Canada
We want you to love your purchase, which is why we offer a 60-day satisfaction guarantee on all products. If you are not completely satisfied, you can return or exchange your items easily through our online portal.
Initiate Your Return
Visit our online Returns Center and enter your order number and Canadian postal code to start the process.
Select Items
Choose the specific beauty products you wish to return or exchange and provide a brief reason for the request.
Print Your Label
Download and print the prepaid Canada Post shipping label provided at the end of the return request process.
Ship It Back
Pack your items securely and drop the package off at any Canada Post location; your refund will be processed once received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing